Wells Fargo Merchant Services supports many popular equipment brands and models. Smartphone processing won’t work in locations where you don’t have service. Note that to process payments from smartphones, you’ll need a cell phone signal. Mobile device processing features the same high security standards as in-person processing, including encryption at the time of swiping a card. Payments are processed quickly, and receipts can be emailed to your customers. Payments can be accepted at tradeshows and fairs, at customers’ homes or businesses, and more. Need to accept payments outside of a traditional store or restaurant setting? Wells Fargo Merchant Services can support mobile processing through either handheld wireless terminals or smartphones. With a gateway, you can integrate payment acceptance into an e-commerce website that uses a shopping cart, a process with which most online customers are familiar. Wells Fargo offers integration with popular online payment gateways to accept credit card payments through your website. Wells Fargo’s online and virtual terminal options also support recurring billing, allowing you to set up a payment schedule for any goods or services offered at regular, set intervals. The virtual terminal is a browser-based payment acceptance form that will allow you to manually enter credit card information into your internet-connected computer. If you want to accept credit card payments by phone or through the mail (such as for catalogue businesses) Wells Fargo can get you set up with a virtual terminal. Full point-of-sale solutions designed for the needs of specific industries are also available. ![]() You can also accept checks, and optionally take advantage of gift card programs.įor fast payment processing in a traditional retail or restaurant setting, Wells Fargo Merchant Services offers in-person card processing solutions so that you can accept major credit and debit cards, cash, checks, and gift or loyalty cards easily. In addition to traditional payment methods, Wells Fargo supports Apple Pay and advanced EMV chip technology. (Note that both American Express and JCB may require separate approval before you can start taking them.) Cards can be accepted in person, by phone/mail, online, or using a mobile device. You’ll be able to take lots of major cards, including MasterCard, Visa, American Express, Discover, and JCB. It’ll get you set up to take credit cards for payment. Wells Fargo Merchant Services is committed to delivering simple and efficient payment processing to merchants of all sizes so they can focus on running their businesses. Continue to explore ways to make our merchant services even better and simpler for our customers as we work to build a better bank.Changed the compensation structure within Merchant Services.Eliminated incentives for retail bankers to refer sales to Merchant Services.We have taken several steps to strengthen Wells Fargo Merchant Services to ensure our team members do what’s right for our customers, including: Our primary objective is to make things right and restore trust in Wells Fargo. We’ve reached out to Wells Fargo for further details on the "restructuring" of the merchant services division, and were provided with the following statement: In the cases described, business owners were allegedly misled about the fees they would pay or about the details of the terminal leases. The article also details cases of individual business’ experience with Wells Fargo’s pricing and leasing. Additionally, the WSJ states that there is a new head of merchant services overseeing the department. In 2017, The Wall Street Journal published an article that stated that Wells Fargo has restructured its credit card processing after an internal investigation that showed some employees were reporting false numbers related to customer sales. The WSJ states that some employees were fired and other measures like requiring management approval to refer a small business to the merchant services department are now required of retail branches. Wells Fargo fired more than 5,000 employees associated with the scandal, and was fined heavily by the CFPB. In 2016, the Consumer Financial Protection Bureau (CFPB) announced that Wells Fargo had perpetrated a major consumer account scandal, where employees opened "ghost" accounts for consumers without their knowledge in order to hit sales goals and receive bonuses. Wells Fargo offers card processing for almost all industries and business types to US-based businesses. The bank was founded in 1852 in New York City, and has since expanded to offer a wide range of financial services, including loans and credit card processing. CardFellow’s Wells Fargo Merchant Services Review and Experience.Wells Fargo at the Better Business Bureau.
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